U.S. Authorized Service Centers

Why Shimano Service Centers?

At a Shimano Service Center, you get excellent reel care from the people who know your gear best – Other anglers. You never have to worry about quality, reliability, or being off the water for too long. We do everything we can to make it as easy as possible for you to take good care of your Shimano fishing gear.

Excellent Shimano reel care:

  • Carried out by Shimano trained and certified staff
  • Using Shimano Original Parts
  • Applying the latest Shimano technology


Make sure your product is purchased from an authorized Shimano seller!

"Non-localized" products may not be eligible for manufacturer support and warranty. Read more about it here before contacting a Shimano service center.

Shimano Direct Service Centers

Shimano North America Fishing

9550 Palmetto Commerce Pkwy

Ladson, SC 29456

Walk-in hours Mo-Fri 8 AM to 4 PM

Reel Repair Form

Shimano North America Fishing

1 Holland

Irvine, CA 92618

Walk-in hours Mon-Fri 8 AM to 4 PM

Reel Repair Form



Shimano Authorized Service Centers



List of Serviceable Reels

Click here


Call us at 1-877-577-0600
Mon-Fri 8 a.m. to 8 p.m. EST

Canadian Customer?

Canada Reel Repair