Accessibility

Shimano is committed to ensuring digital accessibility for as many disabled and impaired people as possible.  We strive to create an outstanding experience for everyone on our website.

Accessibility support relating to https://fishshop.shimano.com

This accessibility statement provides the name and contact details of the dedicated accessibility officer for feedback and if further assistance is required.

Any third-party, externally controlled elements or software installed on or linked
to from the Shimano website platform currently or in the future may not be
standards-compliant. Shimano is unable to make changes to their platforms.

Feedback

We would love to get feedback from website users on the accessibility of the Shimano website platform. Please let us know if you encounter any accessibility barriers on our website so that we can help you and others who may be experiencing the same:

https://fishshop.shimano.com/pages/contact-us

We try to respond to feedback within 5 business days.

Limitations

Please contact the accessibility officer at Shimano if you observe an accessibility limitation on our website platform so that we may help with the use of the website.

Formal Complaints

Shimano aims to respond to accessibility complaint within 5 business days and to implement a solution within 30 business days.