Reel Repair Services

Whether you use your fishing gear for casual fishing or tournament fishing, reliable reel service is key to ensuring that you continue to enjoy your fishing experience. Regular reel service by professionals increases the longevity of your fishing gear, as well as your fishing pleasure. It also helps prevent unexpected, avoidable service costs with routine cleaning and maintenance. If your reel isn't performing as it should, making a strange noise, or if you're just unsure, give us a call and lets figure out how we can get you back on track as soon as possible. If you have any questions while filling out the form, or about the reels that we service, please contact us.

To initiate a Repair request for your reel:

Select one of our Authorized Service Centers using our locator map

 Complete our Reel Repair online submission form to initiate a claim directly with Shimano

Click here to see the list of reels we currently service


Have a question about Service?
Talk to real service experts:
U.S.  877-577-0600
M-F 8 a.m. to 8 p.m. EST

Walk-in Service Update
Walk-in Reel Service is now OPEN again!

California Office
Reel Support Services 
One Holland 
Irvine, CA. 92618 
(877)-577-0600

Hours of operation

Monday - Friday
8 a.m. - 4 p.m.

South Carolina Office
Reel Support Services 
9550 Palmetto Commerce Pkwy
Ladson, SC. 29456
(877)-577-0600

Hours of operation

Monday - Friday
8 a.m. - 4 p.m.